FAQ

Are there any special considerations for memory care?

Designing for memory care requires specialized knowledge. We consider fabric length, appropriate designs, fire code compliance, and specific hem types. Our expertise ensures all treatments prioritize resident safety and comfort while enhancing their living environment.

What kinds of drapes, shutters, shades, or blinds can you provide?

We offer a comprehensive range of window treatments, from classic draperies to cutting-edge motorized options. Our partnerships with multiple local and national brands allow us to meet any aesthetic or functional requirement for upscale senior living communities.

Does every window treatment need to be FR-rated?

In commercial spaces, fire safety is paramount. Every window treatment we install complies with the specific Fire Rating code of the local township. Our commitment to safety never compromises on style or functionality.

We have a room with a glare. What are the best hard treatment options?

For glare issues, we often recommend solar shades when privacy isn’t a concern. If privacy is needed, roller shades are an excellent option. We’ll assess your specific situation and suggest the ideal solution that balances light control, aesthetics, and practicality.

Why should we use soft treatments in our common areas?

Soft treatments bring warmth and sophistication to common areas, creating inviting spaces for residents to gather and socialize. They soften the environment, reduce noise, and add a touch of luxury that transforms institutional spaces into comfortable, home-like settings.

What areas do you serve?

While we primarily serve the East Coast, Midwest, and Florida, our expertise travels. For substantial projects, we’re willing to work anywhere to meet our clients’ needs, ensuring every senior living community we touch benefits from our specialized knowledge.

How does it work? And how is your process unique?

Our process begins with a detailed consultation to understand your project’s scope. We provide estimates based on blueprints and begin precise measurements upon receiving a deposit. What sets us apart is our deep expertise in senior living design, creative problem-solving, and unwavering commitment to communication and quality throughout the project.

What’s the fee structure?

We require a 50% deposit to initiate the project, with the balance due upon installation. This structure allows us to begin procurement and fabrication while ensuring a smooth process for our clients. We’re happy to discuss specific payment terms that align with your project’s timeline.

At what point in the project planning should we reach out to you?

Involve us as early as possible, ideally when you have initial blueprints. Early engagement allows us to integrate seamlessly with your design team, address potential challenges proactively, and ensure our window treatments enhance the overall design and functionality of the space.

How is the timeline for the window treatment fabrication and installation determined?

We tailor our timeline to your project’s unique requirements. Factors like the number of windows, treatment types, and any special considerations all play a role. We’ll provide a detailed timeline during our initial consultation and keep you updated throughout the process.

How—and how often—do you communicate with us throughout the project?

Clear, consistent communication is crucial to our process. We provide weekly email updates on your project’s status, including progress reports, next steps, and any action items. This approach ensures all stakeholders are always informed and can plan accordingly.

Does Window Alternatives LTD have a minimum project size?

While we typically work on larger-scale projects for senior living communities, our minimum project size is one room, usually consisting of three to five windows. This allows us to provide our full range of expertise and services while ensuring the project is cost-effective for both parties.